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Operations ManagerOil & Gas
Solihull birmingham
£60000 Per year
permanentDuration
Key Responsibilities
- Manage operations intelligent hub - Support & assist area Field managers to deliver exceptional service levels and Liaison with supply partners - Manage and ensure all health and safety measures are in place from management of the depot (Controller of Premises) to the planning of the works using Risk Assessments. - On occasions visit job sites - Gather business requirements and carry out gap analysis for People Management, Process Management, Data Management and technology Solutions. - Define business solution and support business change management initiatives - Build competency with in back office team - Liaise with teams working remotely.
Essential Experience
- Gas or Water or Power utilities domain knowledge - Cross utility functional knowledge (Gas, Water, Electricity) - Knowledge and experience of best practices in work management - Knowledge of NRSWA - Managed repair and replacement schemes - Managed repair and planning business process - Gathered business requirements for business needs - Documented solution specifications (business and functional)
Desired Experience
- Managed Repair Planning & Scheduling Team through organisational change - Contract Management - Conducted investigation into reasons for customer contacts - Implemented new process to proactively contact customers - Understanding of Street works systems like Insight, Mayrise - Experience in using Excel, Word and Ms Power point - Knowledge and hands on experience of Gas or Water or Power Distribution.
Skill Sets Required
- Analytical thinking - NRSWA Knowledge - Performance Reporting and Management - Leading through change initiatives - Employee engagement and development - Stakeholder engagement - Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions - Gather information systematically to establish facts & principles. Problem solving and determine the best course of action. - Evaluates options based on logic & fact & presents solutions.